Chevy Equinox for Sale near Moon Township PA

Great service

Exceptional service, great people, perfect repair!!

We had been interested in an electric truck for several years, including having a reservation for a Cybertruck. We had been watching the Silverado evolve and when we saw a beautiful sand-colored one in the Baierl parking lot, we had to check it out. Chase was the salesperson who greeted us and he was wonderful. He made us feel like we could ask any questions and was very knowledgeable about the electric truck. Eventually, we took a test drive with him and we ended up ordering one. We have had our Silverado EV Trail Boss Max Range for about 6 weeks ... Read More

Full review text opened.

Google - Nov 13, 2026

We had been interested in an electric truck for several years, including having a reservation for a Cybertruck. We had been watching the Silverado evolve and when we saw a beautiful sand-colored one in the Baierl parking lot, we had to check it out. Chase was the salesperson who greeted us and he was wonderful. He made us feel like we could ask any questions and was very knowledgeable about the electric truck. Eventually, we took a test drive with him and we ended up ordering one. We have had our Silverado EV Trail Boss Max Range for about 6 weeks and have taken it on road trips and are absolutely convinced it's the best truck! The main things that are most outstanding on this truck are the mid-gate fold-down option which allows us to carry 8' plywood (and even longer items) with the tailgate closed, the rear-wheel steering which allows for an incredibly tight turning radius similar to cars and makes city driving and parking so much easier, and the incredible range - right now, we're getting 500 miles of range on a charge! This truck is an awesome road trip vehicle. Baierl has been such a positive experience for us in purchasing this truck!

Always a great experience!

Great experience! Phil kept me updated on my repair throughout the entire process and made everything very easy. Friendly staff.. I will be back in the future!

⭐⭐⭐⭐⭐ My husband is writing this on my account as he doesn’t have a Google one he uses but wanted to make sure everyone involved in his experience gets their props I flew into Pittsburgh from Chattanooga to purchase my Corvette E-Ray and drove it home—and the whole experience was fantastic! Larry, the internet manager, stayed in touch and patiently answered all my questions. Brad, my salesman, picked me up at the airport, treated me to a quick scenic tour of Pittsburgh, and took the time to answer my questions and show me the E-Ray’s features. He even ... Read More

Full review text opened.

Google - Nov 7, 2026

⭐⭐⭐⭐⭐ My husband is writing this on my account as he doesn’t have a Google one he uses but wanted to make sure everyone involved in his experience gets their props I flew into Pittsburgh from Chattanooga to purchase my Corvette E-Ray and drove it home—and the whole experience was fantastic! Larry, the internet manager, stayed in touch and patiently answered all my questions. Brad, my salesman, picked me up at the airport, treated me to a quick scenic tour of Pittsburgh, and took the time to answer my questions and show me the E-Ray’s features. He even recommended places to eat and sights to see on my drive home! Marcus, the finance manager, made everything simple and easy. A great team that made the trip well worth it. Highly recommend! Michael

Very pleased with the work that was done and Phil Nace kept us informed during the process.

Larry, Chase, and Marcus were fantastic to deal with. Buying my EV Silverado from Baierl went smooth, communication was excellent.

Friendly staff and very fast

Best service ever

Brad our salesperson was so accomodating. I knew what I wanted and he got exactly the car i wanted. The process was seamless. Dom in finance was so efficient and was the upmost professional and was funny to boot. I would recommend them both wholeheartedly.

Salesman Brad Jones was awesome in the sales process and helped setup my first oil change tire rotation.

Phil was very professional and handled my maintenance needs quickly and efficiently.

I trust this service, glad that I got extended coverage for my vehicle.

I would absolutely love to give 5 stars, but it can be hit or miss at this place. Luke in service is the person to speak with and he has been absolutely amazing to get things done. I first began using this dealership in 2024 after my significant other had rave reviews with his Honda. We leased a Chevy Blazer EV with Jason and loved it. When we came back to buy out th lease, Jason had moved on. I believe that it was the way the lease agreement was written that the dealership wouldn’t budge on the buyout price, which ... Read More

Full review text opened.

Google - Oct 25, 2026

I would absolutely love to give 5 stars, but it can be hit or miss at this place. Luke in service is the person to speak with and he has been absolutely amazing to get things done. I first began using this dealership in 2024 after my significant other had rave reviews with his Honda. We leased a Chevy Blazer EV with Jason and loved it. When we came back to buy out th lease, Jason had moved on. I believe that it was the way the lease agreement was written that the dealership wouldn’t budge on the buyout price, which made sense. We were able to find a 2024 RS (upgraded from my 2LT) with 8,000 miles (mine was at 31,000) for $15,000 less than what Baierl was asking. The point of contact I spoke with had me turn the car in, sent me a convenient link to pay the mileage that was over. And then I had to receive 2 statements in the mail telling me that I didn’t pay the lease off (we had a one pay agreement, it was paid off). After the first month, okay, but the second time? We’re all busy, I don’t have time to be driving to the dealership to talk to a live person every time I receive mail. It’s very difficult to get a person on the phone. Even when I forgot the number and googled it, the general number went to sales (the last interaction I had was almost 2 weeks ago now and it was positive) The person who answered did not care what I wanted, he just informed me that “This is not the number for service.” Yep, you got me, I deliberately called to ask a service question and waste your time by mildly inconveniencing you. As a customer, it’s frustrating to call and have to leave a message with a bot/answering cloud. I miss the days of Benson Lincoln - they had a dedicated person working there who had been there for decades and would call each time at the end of the service to let me know that my car would be ready and how much my total would be, OR if it was going to take longer, he’d call me to tell me that. This place doesn’t. It’s the small things like that that makes me feel like I’m just another customer. Luke was amazing, as was Jason and a few other people who I spoke with in person, my car was serviced quite well. My problem: the phone system and phone etiquette is severely lacking.

Wonderful employees!! From sales to service!

My car was looked at ahead of my scheduled appointment. I had it towed so it was a nice surprise to have it looked at earlier than scheduled. Phil was great and kept me in the loop. Still waiting for the half tank of gas that was promised when I bought the car though.

I don’t know how to begin, from start to finish. They were awesome. Brad and Luke made it happen and they made it happen just as I had hoped. They got me the best fit , went above and beyond for me. They will forever be my new place to deal with.

Rhianna Mooney was extremely efficient, as well as pleasant.

Nice friendly staff

Friendly and professional service.

Mostly hassle free with no added pressure and my salesmen Brad was as professional as you can get! I would definitely purchase another vehicle from them.

Always great quality service. I love the check point video. This is my 3rd Chevy purchased from Baierl Chevrolet.

Excellent service and very friendly

Never have a bad experience here!!

Devin and Marcus were wonderful folks with whom to work. I was treated with dignity and respect.

I came in for an oil change and they saw that something was wrong with the steering. It was under warranty so it was fixed for free!

We had such a great experience at Baierl Chevrolet! Chase, Luke, Marcus, and honestly the whole crew were awesome from start to finish. Everyone was super friendly, easy to work with, and never made us feel pressured or rushed. They answered all of our questions, worked with us through the whole process, and really made buying a new truck way less stressful than it could have been. We truly felt like they cared about making sure we were happy with everything and not just making a sale. That means a lot, especially when you’re making such a big purchase. ... Read More

Full review text opened.

Google - Sep 28, 2026

We had such a great experience at Baierl Chevrolet! Chase, Luke, Marcus, and honestly the whole crew were awesome from start to finish. Everyone was super friendly, easy to work with, and never made us feel pressured or rushed. They answered all of our questions, worked with us through the whole process, and really made buying a new truck way less stressful than it could have been. We truly felt like they cared about making sure we were happy with everything and not just making a sale. That means a lot, especially when you’re making such a big purchase. Huge thank you to Chase, Luke, Marcus, and everyone else who helped us out. We love our new truck and would absolutely recommend Baierl Chevrolet to anyone looking for a vehicle. Definitely a 5-star experience! ⭐️⭐️⭐️⭐️⭐️

Smooth transaction and the vehicle was exactly as described. Thanks Brandon

Phil is the best. If you come in for service. Ask for him

Very pathetic experience today at Chevrolet Wexford, Pittsburg I wasted 2 hours and my cars problem is as is

Easy in and out for an oil change

Larry, the business manager along with our sales representative Dominic and a finance manager another Dominic did an outstanding job helping us along the way to acquire our vehicle. We came from out of state which could be a scary experience but whether you’re shopping locally or from a far away, this place is definitely the one you have to look into. Everybody did an exceptional job and this was one of the best buying experiences we’ve ever had. 10 stars.

Customer service is really bad. They have AI answering the phone all the time and they never answered the phone if you had any questions about your vehicles. I don’t recommend this place to do service on your car.

I purchased a few cars from here, this time will be my last time. I purchased an EV Equinox roughly around 4 months ago and I absolutely dislike this vehicle.I was told that I would love the car and it was a great car & it’s by far a great car and don’t like it at AT ALL.I applied for a GM rewards card and was told I would receive $300 back from my $1,000 down payment if I used that card. Called and was told that information that was giving to me was incorrect and I’m responsible ... Read More

Full review text opened.

Google - Sep 11, 2026

I purchased a few cars from here, this time will be my last time. I purchased an EV Equinox roughly around 4 months ago and I absolutely dislike this vehicle.I was told that I would love the car and it was a great car & it’s by far a great car and don’t like it at AT ALL.I applied for a GM rewards card and was told I would receive $300 back from my $1,000 down payment if I used that card. Called and was told that information that was giving to me was incorrect and I’m responsible for the entire $1,000. I can’t wait until I can get out of the lease and into a better vehicle. I referred three people here, & I will definitely notify them telling them about this experience and not to purchase a car from here. Yes, the people were very attentive. However, the car and the information that was told to me was not true.

They come up with hidden fees. Almost $500 for Doc fees and then an additional $700+ for government fees to buy an American made car. I just purchased a car from a Stuckey dealership and I have never seen fees in these amounts. State taxes, tags, title fee, some documentation fees. I would never recommend then!

Read at DealerRater

Terrible service!

Our experience with their service department was terrible. We made an appmt 2 weeks ahead of time to have our Chevy airbag fixed. We had an 11:0 am appmt. - by 4:00 we hadn’t heard anything so WE called them…….they had NOT touched the car!! The guy at the desk told us if we weren’t happy….we could take it somewhere else! Not good service at all!!!

Read at DealerRater

My vehicle has been in the service shop since June. It is currently August and I still have no answers as to when this “part” will arrive or when my car will I’ll be ready for pickup. I have been told previously that I can just keep my car until they are ready, but it literally shakes when driving it and is certainly not safe to transport children in it. The problem seems to be that it is under warranty, but it will be running out soon. Baierl Chevrolet is literally running my warranty out with no intention of ... Read More

Full review text opened.

Google - Aug 13, 2026

My vehicle has been in the service shop since June. It is currently August and I still have no answers as to when this “part” will arrive or when my car will I’ll be ready for pickup. I have been told previously that I can just keep my car until they are ready, but it literally shakes when driving it and is certainly not safe to transport children in it. The problem seems to be that it is under warranty, but it will be running out soon. Baierl Chevrolet is literally running my warranty out with no intention of repairing what is covered. I have also asked about 2 other issues with the vehicle that have been completely ignored. Their communication is awful. No one ever gets back to you when you call, even the General Manager (Adam Kukic). I have also tried contacting him, but remain unsuccessful. This company does not care about its customers. I have remained patient for so long but at this point, I can see that I was basically robbed of what I paid for. Do NOT buy a vehicle from this company; you will regret it if you do. Definitely do not waste your time paying for a warranty that will not be honored. At minimum, I hope this review saves someone from falling into the same situation that I am in. Update: It’s now passed the middle of September and I’m convinced that Baierl Chevrolet is holding my car captive. I’ve called for WEEKS and NO ONE will return calls or texts. Please do NOT buy a vehicle from these thieves. Their sales people are “so great” then they don’t hold up their end of the agreement once everything is signed and done. I just want my vehicle fixed and returned. This is pitiful.

Service department has failed on multiple occasions to return phone calls regarding my automotive service while the vehicles were in for scheduled service. My last vehicle there had an appointment for 10 am Monday morning and the car never moved from their lot in a week time frame. They said they had 3 hours of time already spent looking at the problem, I am convinced they never looked at and are fabricating a story to dismiss their lack of responsible service and quality assurance. This is the 3rd time this has happened this year to several of my vehicles sent there.

Read at DealerRater

High priced

I went in for an oil change. Had an appointment at 10:30. I got there at 10 after 10 1125 I walk outside and my car is still sitting outside. They haven’t even started on my oil change and tire rotation, and neither the service manager or service advisor could seem like a careless, very disappointed

The service department at Baierl Chevrolet is absolutely the worst I have ever dealt with. You can never speak with a human being when you call. An automated recording always directs you to leave a message,. The firewall between you and humans at the dealership exists because the service representatives are completely incompetent. Purchase your vehicle elsewhere, and whatever you do.... do not take your car for service at this disaster of a car dealership. Absolutely the worst!!!

Read at DealerRater

I wish I could give Baierl Chevrolet 10 out of 5 stars. Buying from them has been a first-class experience from start to finish. We went back to our salesman, Chase Holly, who was exceptionally professional and made the process easy. We visited this week to purchase another 2026 Equinox, after buying a 2026 Equinox there last November. It was the right time to upgrade our 2021 vehicle, and the financing options Luke Leya provided made the decision even easier. After this experience, we can’t imagine buying a car anywhere else. We’re Chevy for life—and Baierl for life. Thank you again; we ... Read More

Full review text opened.

DealerRater - Jul 1, 2026

I wish I could give Baierl Chevrolet 10 out of 5 stars. Buying from them has been a first-class experience from start to finish. We went back to our salesman, Chase Holly, who was exceptionally professional and made the process easy. We visited this week to purchase another 2026 Equinox, after buying a 2026 Equinox there last November. It was the right time to upgrade our 2021 vehicle, and the financing options Luke Leya provided made the decision even easier. After this experience, we can’t imagine buying a car anywhere else. We’re Chevy for life—and Baierl for life. Thank you again; we couldn’t be happier!

Read at DealerRater

$70,000 over sticker for a corvette is absolutely ridiculous.

I bought a used Subaru Forester from this dealership in March. Three days after the purchase, the check engine light came on. I tried contacting the dealership multiple times, but I was sent from voicemail to voicemail and never received a single call back. On top of that, I never received my title or registration paperwork. Again, I tried calling for answers and was passed around to voicemail with no clear explanation. I only found out what happened after contacting PennDOT myself: the dealership had submitted the paperwork to the wrong address. Before the sale, they were very responsive and ... Read More

Full review text opened.

Google - Jun 16, 2026

I bought a used Subaru Forester from this dealership in March. Three days after the purchase, the check engine light came on. I tried contacting the dealership multiple times, but I was sent from voicemail to voicemail and never received a single call back. On top of that, I never received my title or registration paperwork. Again, I tried calling for answers and was passed around to voicemail with no clear explanation. I only found out what happened after contacting PennDOT myself: the dealership had submitted the paperwork to the wrong address. Before the sale, they were very responsive and checked in regularly. After they had my money, it became nearly impossible to get anyone to respond. The car itself is now sorted out, but the lack of communication and follow-through made the entire experience extremely frustrating. I would not recommend buying from here unless you are prepared to handle issues on your own.

Customer service was severely lacking. $195 dollar per hour for labor is ridiculous, considering that the "technicians" that actually do the work maybe get an eight of the per hour fee. When I talked to the "service" tech, I was informed that "the book" stated that the repair job would take 2 1/2 hours for a rear brake and rotor replacement. So the labor was almost $500 for a rear brake job...I talked to the "service" tech at 10:30 am, I arrived at the dealership at 12:30 thinking my vehicle would be done by 1:30. I text the &... Read More

Full review text opened.

Google - May 16, 2026

Customer service was severely lacking. $195 dollar per hour for labor is ridiculous, considering that the "technicians" that actually do the work maybe get an eight of the per hour fee. When I talked to the "service" tech, I was informed that "the book" stated that the repair job would take 2 1/2 hours for a rear brake and rotor replacement. So the labor was almost $500 for a rear brake job...I talked to the "service" tech at 10:30 am, I arrived at the dealership at 12:30 thinking my vehicle would be done by 1:30. I text the "service" tech and asked if my vehicle was done and letting him know I was at the dealership. He text back stating that the had to get parts from another dealership. You would think I would have received a text regardless of whether I was at the dealership or not stating that the repair to my vehicle was going to be delayed. My vehicle was not done until 4:00pm. Customer Service...0 stars....Price of repair...1 star.

(Translated by Google) BEWARE – Predatory, high-pressure sales tactics and deeply uncomfortable experience Unless you have someone who can fully translate and advocate for you, I strongly advise avoiding this place or proceeding with extreme caution. My mom went in for a simple car repair. Instead of just handling the service, an employee immediately pushed her into discussing a “new car option.” What should have been a routine visit quickly turned into aggressive sales pressure and manipulation around financing and trade-in options. She was shown a brand-new vehicle and led to believe she could switch cars with “affordable payments,” but the ... Read More

Full review text opened.

Google - Apr 15, 2026

(Translated by Google) BEWARE – Predatory, high-pressure sales tactics and deeply uncomfortable experience Unless you have someone who can fully translate and advocate for you, I strongly advise avoiding this place or proceeding with extreme caution. My mom went in for a simple car repair. Instead of just handling the service, an employee immediately pushed her into discussing a “new car option.” What should have been a routine visit quickly turned into aggressive sales pressure and manipulation around financing and trade-in options. She was shown a brand-new vehicle and led to believe she could switch cars with “affordable payments,” but the actual financial terms were not clearly explained until much later—after she had already been pulled into the process. When I arrived to check on her, I saw her visibly overwhelmed while staff continued to push the deal and dismissed concerns with vague statements like “we're working on it.” Even after my mom repeatedly said NO, they continued to push warranty and additional offers instead of respecting her decision. The emotional impact was serious. My mom ended up crying due to the pressure and confusion. Despite that, they still tried to keep us waiting to “look at another car” when we were simply trying to get our keys back and leave. While waiting, several employees were staring at us, which made the entire experience feel humiliating and intentionally uncomfortable. This wasn't customer service. It felt like predatory sales tactics targeting someone who was clearly not fully informed or comfortable. No one should be pressured, emotionally distressed, or worn down just to get basic service done. --- WARNING – Aggressive Sales Tactics and Extremely Uncomfortable Experience Unless you have someone who can fully translate and advocate for you during the process, I recommend avoiding this place or exercising extreme caution. My mom went in for a simple car repair. Instead of just attending to the service, an employee immediately began pressuring her to discuss a “new car option.” What should have been a routine visit quickly turned into aggressive sales pressure and manipulation involving financing and trade-ins. They showed her a new car and led her to believe she could trade in her vehicle with “affordable payments,” but the actual financial terms weren’t clearly explained until much later—when she was already in the process. When I arrived to check on her, I found her visibly overwhelmed as the staff continued trying to close the sale and downplaying the situation with phrases like “we’re working it out.” Even after my mom repeatedly said NO, they kept pushing warranties and other offers instead of respecting her decision. The emotional toll was severe. My mom ended up crying from the pressure and confusion. Even so, they tried to keep us longer to “see another car” when all we wanted was to get our keys back and leave. While we waited, several employees stared at us, making the experience feel humiliating and intentionally uncomfortable. This wasn’t customer service. It felt like predatory sales tactics aimed at someone who was clearly not fully informed or comfortable. No one should be pressured, emotionally affected, or worn down just to receive basic service. (Original) BEWARE – Predatory, high-pressure sales tactics and deeply uncomfortable experience Unless you have someone who can fully translate and advocate for you, I strongly advise avoiding this place or proceeding with extreme caution. My mom went in for a simple car repair. Instead of just handling the service, an employee immediately pushed her into discussing a “new car option.” What should have been a routine visit quickly turned into aggressive sales pressure and manipulation around financing and trade-in options. She was shown a brand-new vehicle and led to believe she could switch cars with “affordable payments,” but the actual financial terms were not clearly explained until much later—after she had already been pulled into the process. When I arrived to check on her, I saw her visibly overwhelmed while staff continued to push the deal and dismissed concerns with vague statements like “we’re working on it.” Even after my mom repeatedly said NO, they continued to push warranty and additional offers instead of respecting her decision. The emotional impact was serious. My mom ended up crying due to the pressure and confusion. Despite that, they still attempted to keep us longer to “look at another car” while we were simply trying to get our keys back and leave. While waiting, multiple employees were staring at us, which made the entire experience feel humiliating and intentionally uncomfortable. This was not customer service. It felt like predatory sales tactics targeting someone who was clearly not fully informed or comfortable. No one should be pressured, emotionally distressed, or worn down just to get basic service done. --- CUIDADO – Tácticas de venta agresivas y experiencia extremadamente incómoda A menos que tengas a alguien que pueda traducir completamente y defenderte durante el proceso, recomiendo evitar este lugar o tener mucha precaución. Mi mamá fue por una reparación simple de su carro. En lugar de solo atender el servicio, un empleado inmediatamente comenzó a presionarla para hablar de una “opción de carro nuevo.” Lo que debía ser una visita rutinaria se convirtió rápidamente en presión agresiva de ventas y manipulación con temas de financiamiento y intercambio del vehículo. Le mostraron un carro nuevo y le hicieron creer que podía cambiar su vehículo con “pagos accesibles,” pero los términos financieros reales no se explicaron claramente hasta mucho después—cuando ya estaba dentro del proceso. Cuando llegué para ver cómo estaba, la encontré visiblemente abrumada mientras el personal seguía intentando cerrar la venta y minimizaba la situación con frases como “lo estamos resolviendo.” Incluso después de que mi mamá dijo repetidamente que NO, continuaron insistiendo con garantías y otras ofertas en lugar de respetar su decisión. El impacto emocional fue serio. Mi mamá terminó llorando por la presión y la confusión. Aun así, intentaron retenernos más tiempo para “ver otro carro” mientras nosotros solo queríamos recuperar nuestras llaves e irnos. Mientras esperábamos, varios empleados nos observaban fijamente, lo que hizo que la experiencia se sintiera humillante e intencionalmente incómoda. Esto no fue servicio al cliente. Se sintió como tácticas de venta depredadoras dirigidas a alguien que claramente no estaba completamente informado o cómodo. Nadie debería ser presionado, emocionalmente afectado o desgastado solo por recibir un servicio básico.

Sold us a bad jeep. Took it back twice for service as mechanic said nothing was wrong when CLEARLY on the dash it said there was a malfunction. Salesman Sam gave us the run around about the warranty with no real fix for the issue. Pushed us back to service again where ultimately they said nothing was wrong. There is a clear malfunction with the start stop showing on the dash and the transmission shifts into a loud noise which turns off by hitting the 4x4 button. BAD CAR, BAD SERVICE, AND ULTIMATELY BAD EXPERIENCE. if you sell a bad ... Read More

Full review text opened.

Google - Mar 25, 2026

Sold us a bad jeep. Took it back twice for service as mechanic said nothing was wrong when CLEARLY on the dash it said there was a malfunction. Salesman Sam gave us the run around about the warranty with no real fix for the issue. Pushed us back to service again where ultimately they said nothing was wrong. There is a clear malfunction with the start stop showing on the dash and the transmission shifts into a loud noise which turns off by hitting the 4x4 button. BAD CAR, BAD SERVICE, AND ULTIMATELY BAD EXPERIENCE. if you sell a bad car it happens, make it right! Shop elsewhere as here is a gamble

Been a real struggle with this dealership. Video says they fixed the problem but the check engine light is still on. Frustrating.

Took my car in for an inspection on Monday, 3/9/26. Was told that the transmission cooler lines were leaking badly. Strange, because you'd think I would have noticed that on the garage floor or my parking spot at work. Never saw it, but the car is older (2011), so I could see how parts might start failing. I was told 2 of the parts were discontinued and I'd have to try finding them at a junkyard. I found one part online that night and a mechanic friend is getting the other part for me. Other things needed fixed and parts ordered, ... Read More

Full review text opened.

DealerRater - Mar 19, 2026

Took my car in for an inspection on Monday, 3/9/26. Was told that the transmission cooler lines were leaking badly. Strange, because you'd think I would have noticed that on the garage floor or my parking spot at work. Never saw it, but the car is older (2011), so I could see how parts might start failing. I was told 2 of the parts were discontinued and I'd have to try finding them at a junkyard. I found one part online that night and a mechanic friend is getting the other part for me. Other things needed fixed and parts ordered, so I had to bring it back when the parts came in. I didn't hear back from them, so I had to initiate contact to find out if the parts came in. It was only then that I was told they were in and was scheduled to bring it back...a week later. So, I was without a vehicle for a week because I didn't want to cause further damage to the vehicle if it was not getting sufficient fluid. I dropped it off the morning of 3/18/26. I asked if I could have the old cooler lines in case they were also discontinued in the future and I needed to get them fabricated. The service tech (different from the one I had previously). He barely looked up while checking me in, but did say they'd give me the old parts. At 3:30, I received a text saying they ran out of time and didn't get it completed. I could either leave it overnight or pick it up and reschedule. Did they even do ANYTHING to it the whole day? So, once again, I'm without a vehicle and no offer for a courtesy vehicle like other dealerships do. Fortunately, I was able to borrow a family member's car so that I didn't have to take off another day of work. I was told I'd be updated ASAP. The following day, after hearing nothing all day, I reached out via text at 3:00 and received a reply a half hour later from the service tech I'd dealt with on Monday saying it just needed to be test driven and I'd be contacted as soon as it was done. I left work early to return the vehicle to my family member and get a ride to the dealership when they said it was time to pick up the car. I was notified at 5:15 and sent an invoice and link to pay online because they closed at 6. I would have made it there by 6 and was hesitant to pay without talking to anyone and making sure I got the parts back. On my way there, I get a text saying the service tech was getting ready to leave and hadn't received my payment yet. I didn't want to risk not getting my car back for ANOTHER day, so I paid it, even though I was 5 minutes away. When I did get there, I retrieved my paperwork and key and was told my car was out front. Couldn't find it. Had to walk around hitting the key fob and listen for the horn. So much for customer service. No surprise, the old parts were not returned to me. Aside from the poor communication and customer service, the worst part was the condition my car was returned. Grease all over my seat, along the door frame (top and bottom) and the fabric of the ceiling, and a four to five inch scratch on the driver's side that definitely wasn't there when I washed it a few days before. Sure, I've had the car since 2010, but it's in good condition and I expected it to be treated better. The fact that I didn't receive the "bad" parts and the lack of communication makes me think there was nothing wrong with it in the first place and it was just a tactic to get me to trade it in and get a new vehicle, but once they knew they weren't getting my Camaro, they didn't feel the need to keep it as nice as it was when I brought it in. Needless to say, that's the last time I'll be bringing my car there for service and the last vehicle me or anyone else in my family will have purchased from them.

Read at DealerRater

This service department is the worst. It took them 3 days just to test my battery and then only to find out we needed an alternator. You can’t call anyone and they rely on an app that is hit or miss if you get the text. If you try and call to talk to a person, it goes to voicemail and you will not get a call back. The prices are ridiculous and they should be investigated for fraud for what they are attempting to charge consumers. I paid to have my car towed out of their garage to my ... Read More

Full review text opened.

Google - Mar 13, 2026

This service department is the worst. It took them 3 days just to test my battery and then only to find out we needed an alternator. You can’t call anyone and they rely on an app that is hit or miss if you get the text. If you try and call to talk to a person, it goes to voicemail and you will not get a call back. The prices are ridiculous and they should be investigated for fraud for what they are attempting to charge consumers. I paid to have my car towed out of their garage to my local mechanic to have the alternator replaced and even with the tow, it was over $500 cheaper. DO NOT USE THIS PLACE.

horrible service.. took my car in for an electrical problem with my blind side harness. told 3 people that I had been disconnecting my battery (In the bitter cold) to prevent draining my new battery. I left my car all day but had a 10 am appt and asked them to make sure they did not leave it long with the light on!! Even asked if I should disconnect it! Tried to call and text them alllll day with AI constantly telling me they were too busy and would get back to me. They left my light on all day!! never texted ... Read More

Full review text opened.

Google - Mar 12, 2026

horrible service.. took my car in for an electrical problem with my blind side harness. told 3 people that I had been disconnecting my battery (In the bitter cold) to prevent draining my new battery. I left my car all day but had a 10 am appt and asked them to make sure they did not leave it long with the light on!! Even asked if I should disconnect it! Tried to call and text them alllll day with AI constantly telling me they were too busy and would get back to me. They left my light on all day!! never texted or called back allll day!!! I walk in and 5 guys just sitting there in silence looking at their computers. they tell me they had other work to do first even tho my appt. was for 10 am. they tell me they can keep it overnight but as far as they can tell it's an electrical problem!!! The service manager sat there and acted like I was crazy because they wasted my time! Acted like there was no problem leaving the light on all day!! "that wont hurt the battery" He tells me its an electrical problem (what I brought in in for) Then proceeded to say they could keep it another day!!!!! Also said electrical problems can be expensive (acting like I might want to get rid of my car)!! When I asked why they don't answer calls or text for 9 hours he says well they got rid of the receptionist!! basically dismissed me and dissmissed the fact that they were doing nothing when I walked in (yet were too busy to call or text me back for 9 hours)!!! I would never go there again. If you can't aswer your customer when you have their vehicle all day then you clearly don't give a crap about the customers!!!

I was there to get control arms replaced. They did an emissions and inspection without asking me as they would have been told no because the vehicle had just been inspected in December/January. I was also told I would have an update on my vehicle before they close at 6 pm. I sent a message at approximately 530 pm and received a response at 1030 am the next morning along with my bill.

My service was fast, friendly and totally informative I would recommend the company to anyone that would need work on their vehicle.

Read at DealerRater

Service was terrible. Bought a car and within 3 days the check engine light was on. The car needed a new part ALREADY, which should've been covered as I had yet to even make a payment. after weeks of back and forth. The quote was almost a grand. Had to argue it down till they agreed to $244. So either the price was inflated for no conceivable reason or the charge was out of spite for causing a fuss

Hello Adam (Management/Supervisor), I am reaching out to formally share my experience and concerns regarding my recent vehicle purchase. I purchased a vehicle from your company and Driveway because I have previously bought multiple vehicles online and have always had a smooth, stress-free experience. Unfortunately, this was not the case with your company. I received my 2021 Kia Telluride on Monday, 1/5/26, at approximately 3:30 PM. Immediately upon entering the vehicle, I noticed that the mileage was over 150 miles higher than expected, which prompted me to thoroughly inspect the vehicle. During this inspection, I observed the following issues that were not previously ... Read More

Full review text opened.

Google - Feb 27, 2026

Hello Adam (Management/Supervisor), I am reaching out to formally share my experience and concerns regarding my recent vehicle purchase. I purchased a vehicle from your company and Driveway because I have previously bought multiple vehicles online and have always had a smooth, stress-free experience. Unfortunately, this was not the case with your company. I received my 2021 Kia Telluride on Monday, 1/5/26, at approximately 3:30 PM. Immediately upon entering the vehicle, I noticed that the mileage was over 150 miles higher than expected, which prompted me to thoroughly inspect the vehicle. During this inspection, I observed the following issues that were not previously disclosed: - The driver-side rear window is malfunctioning and screeches when rolled up - Discoloration on the passenger headrest - Indentations in the back seat, as though heavy items had been placed there - The vehicle appears generally used, with visible dirt and grease/oil marks throughout the interior and on the leather. I was informed that I would need to take the vehicle to a Kia dealership and use the warranty to address the window issue. This is unacceptable, as the defect was not disclosed prior to purchase, and I should not be required to spend my personal time correcting an issue that existed prior to delivery. I waited almost a full week for a response from you or your team regarding these concerns. The delay in communication and resolution is disappointing and concerning. I will never purchase a vehicle from this location/company again due to not being refunded my shipping fee ($2,200!) when this was clearly dishonesty and fault on your end.

Hello Adam (Management/Supervisor), I am reaching out to formally share my experience and concerns regarding my recent vehicle purchase. I purchased a vehicle from your company and Driveway because I have previously bought multiple vehicles online and have always had a smooth, stress-free experience. Unfortunately, this was not the case with your company. I received my 2021 Kia Telluride on Monday, 1/5/26, at approximately 3:30 PM. Immediately upon entering the vehicle, I noticed that the mileage was over 150 miles higher than expected, which prompted me to thoroughly inspect the vehicle. During this inspection, I observed the following issues that were not previously ... Read More

Full review text opened.

DealerRater - Feb 27, 2026

Hello Adam (Management/Supervisor), I am reaching out to formally share my experience and concerns regarding my recent vehicle purchase. I purchased a vehicle from your company and Driveway because I have previously bought multiple vehicles online and have always had a smooth, stress-free experience. Unfortunately, this was not the case with your company. I received my 2021 Kia Telluride on Monday, 1/5/26, at approximately 3:30 PM. Immediately upon entering the vehicle, I noticed that the mileage was over 150 miles higher than expected, which prompted me to thoroughly inspect the vehicle. During this inspection, I observed the following issues that were not previously disclosed: - The driver-side rear window is malfunctioning and screeches when rolled up - Discoloration on the passenger headrest - Indentations in the back seat, as though heavy items had been placed there - The vehicle appears generally used, with visible dirt and grease/oil marks throughout the interior and on the leather. I was informed that I would need to take the vehicle to a Kia dealership and use the warranty to address the window issue. This is unacceptable, as the defect was not disclosed prior to purchase, and I should not be required to spend my personal time correcting an issue that existed prior to delivery. I waited almost a full week for a response from you or your team regarding these concerns. The delay in communication and resolution is disappointing and concerning. I will never purchase a vehicle from this location/company again due to not being refunded my shipping fee ($2,200!) when this was clearly dishonesty and fault on your end.

Read at DealerRater

Good luck getting a rental if your car ever needs serviced even if you buy the $5000 warranty that does absolutely nothing. After they had my Audi for a month (made a payment and didn’t drive it for a full month plus a week or two) Not only did they send me to Enterprise and ended up paying an extra $800 even though they guaranteed a rental, when I went to pick up my hard earned car that I was so excited to have back- Engine light still on- a $1900 bill even with the warranty- they couldn’t find my key! ... Read More

Full review text opened.

Google - Feb 7, 2026

Good luck getting a rental if your car ever needs serviced even if you buy the $5000 warranty that does absolutely nothing. After they had my Audi for a month (made a payment and didn’t drive it for a full month plus a week or two) Not only did they send me to Enterprise and ended up paying an extra $800 even though they guaranteed a rental, when I went to pick up my hard earned car that I was so excited to have back- Engine light still on- a $1900 bill even with the warranty- they couldn’t find my key! This was 2 years ago at this point and have had endless problems since. I understand this is a Chevy dealer, buying an Audi, although as a 22 year old buying his first nice car, these guys were nothing but non-accommodating.

First off, i made an appointment online the week before and received an email and text message the day before to confirm. when i arrived at the dealer the service person could not find a record for my appointment and i showed him a copy of the email i received. i was told it would be at least one and a half hours, which is crazy for an oil change and tire rotation. i was surprised when i was told the service was completed after an hour. When i went to my truck i checked the tires to see if ... Read More

Full review text opened.

Google - Jan 28, 2026

First off, i made an appointment online the week before and received an email and text message the day before to confirm. when i arrived at the dealer the service person could not find a record for my appointment and i showed him a copy of the email i received. i was told it would be at least one and a half hours, which is crazy for an oil change and tire rotation. i was surprised when i was told the service was completed after an hour. When i went to my truck i checked the tires to see if they were rotated. I had marked one of my tires so I would know if they were rotated because a year ago i had a tire with a slow leak and the next day after getting an oil change and tire rotation the tire with the leak was in the same place but i never contacted the dealer to complain. After going back in a telling the service advisor that the tires were not rotated, he said he would take care of it. I went back to the waiting are, mad as hell and asked another worker to speak to whoever was in charge of the whole dealership. i was directed to Kurt and explained my situation. Kurt told me that if the tires were worn eavenly that theymight not rotate them so as to leave the tires with the most tread on the front. This might make sense for front wheel drive vehicles but not a pickup which is rear wheel drive unless in four wheel drive. i said if that is the case then the customer should be told that and not charged for tire rotation. How many hundreds of other customers have paid for tire rotation but were not rotated. Kurt said that they had fired several mechanics because of poor customer satisfaction but that is not anexcuse for me to hear, only another reason not tocome back again. Why would they continue to schedule the same amount of appoitments if they were short of mechanics. Any tire manufacturer or dealership tells you to honor the warranty the tires should be rotated every 5000 mile, not to leave the better treads on the front.After returning my truck into the garage and waiting another 30 minutes i was told that my tires were rotated{ which contradicts the manger kurts initial explaination] and the vehicle was finished. The service manager then gave me his business card and on the back was written that i was offered two free oil changes and tire rotations for my inconvienence. How am i supposed to trust that any work i get done in the future is done correctly and shortcuts not taken because of shortage of mechanics. how do i know the oil was changed or the right oil put in of that the filter was changed? Like i said this is the second time this has happened. I will never return for service or buy a vehicle from you again

I took my vehicle here today and nobody would give me a written estimate. Even after it was here for over 3 hours. They tried to charge me $213 for something I never asked for (AC evap cooling clean), but I asked for an oil change and that wasn't on the original work order. At 2:00 it was sitting in the parking lot and nobody was working on it. I was then told it was not completed yet. Keep in mind - I dropped it off the previous evening at 5:00. I reached out to the Service manager - I left a voicemail ... Read More

Full review text opened.

Google - Jan 22, 2026

I took my vehicle here today and nobody would give me a written estimate. Even after it was here for over 3 hours. They tried to charge me $213 for something I never asked for (AC evap cooling clean), but I asked for an oil change and that wasn't on the original work order. At 2:00 it was sitting in the parking lot and nobody was working on it. I was then told it was not completed yet. Keep in mind - I dropped it off the previous evening at 5:00. I reached out to the Service manager - I left a voicemail and an email and two hours later he has not called me or tried to speak with me as I am waiting here. He texted me the same information the service advisor sent me. This is, by far, the worst experience I have ever had at a dealership or any automotive repair business. Customer service experience is less than zero. If you want to pay $167 for a cabin air filter then definitely go to Baierl Chevrolet!

Great service and awesome communication from Chase, Luke, Dominic at Baierl Chevrolet! They were so caring and made sure that I got the best possible treatment especially being in my situation!!!

Read at DealerRater

We purchased a 23 Tahoe 3 yrs ago and cannot be happier with the purchase. However, the service that we have received from them has been subpar and painful many times. last year to two, we had an issue with the middle row passenger seat and it took 3 times to finally fix it. This week we had standard inspection and failed as tires needed replaced, (I figured that we needed tires). The communication process is via text and when asked for a phone call, after many texts, I did not get a call. Inspection Video of our vehicle is awesome but there ... Read More

Full review text opened.

Google - Jan 15, 2026

We purchased a 23 Tahoe 3 yrs ago and cannot be happier with the purchase. However, the service that we have received from them has been subpar and painful many times. last year to two, we had an issue with the middle row passenger seat and it took 3 times to finally fix it. This week we had standard inspection and failed as tires needed replaced, (I figured that we needed tires). The communication process is via text and when asked for a phone call, after many texts, I did not get a call. Inspection Video of our vehicle is awesome but there is no explanation of services recommended, just the cost. You either accept or decline. The tires had no mention as to what brand / model of tires that we are being offered. After finally getting that info, I priced tires through Sam's Club and they were almost $400 less for the same tires. Was told they cannot match Club pricing as they cannot compete. Baierl is Corporately owned so I find it hard to believe they do not get the same cost. I am all for paying extra for Good service and do not go with cheapest option. Had they come close I would have gone with them. Get to Sam's for install and there is not a lug key in my vehicle for them to remove the tires. Tried to contact Baierl 6 times to find out where my key is as they had my tires off the vehicle. They used their own lug key kit as they could not find mine. I asked why I was not notified that the key was missing and their comment was "I did not know you were going to have your tires done today". If it was today, next week or next month, does that matter?? Baierl is the only company that has removed my tires the last couple years and just maybe they kept my key by mistake as we did have it in the glove box after our purchase. YES we could have lost it by mistake but unlikely. My main concern is their POOR communication and the frustrations of dealing with their service dept.

We are very dissatisfied with the service we received from this specific dealership. Bought a used car from them a few months back. The sales and finance process was great, no complaints there. After having the car for less than a week, the car broke down on us. We had to make arrangements to have the car towed back to the dealership (which is about 45 minutes from us). They did take care of the problem since the car was still under warranty. However, the fact the car broke down at all was very concerning to us since it happened only ... Read More

Full review text opened.

Google - Jan 2, 2026

We are very dissatisfied with the service we received from this specific dealership. Bought a used car from them a few months back. The sales and finance process was great, no complaints there. After having the car for less than a week, the car broke down on us. We had to make arrangements to have the car towed back to the dealership (which is about 45 minutes from us). They did take care of the problem since the car was still under warranty. However, the fact the car broke down at all was very concerning to us since it happened only after a week after we bought it. When we bought the car it was told to us that over $5000 was put into the car fixing it up. Car was fine from there until about 2 months later it broke down again. We called the dealership and asked to speak with the service manager as we were hoping to have a sufficient resolution due to the timing of the breakdown in regards with the warranty. They told us to have the car towed to the dealership and they would look into it. This time the engine coil went bad and they said it would be $680 to replace it. They claimed this part could go bad at any time and the timing was just coincidental. We agreed to have them replace it, mostly because we did not want to be out the money of having it towed to their dealership. We asked for consideration given the car was 3 days out of warranty and that it had already broken down and been through their shop prior to this. They offered a 10% discount on the labor and said that was all they could do. After 2 more days they called to say the car was ready and said the length of time was due to the first coil they installed going bad. We made arrangement to pick up the car in the next few days. We pay and go to leave and the car doesn’t start. At this point we have lost all trust in the service department. We expressed dissatisfaction with the service and let the representative know we did not feel comfortable with them doing the work moving forward. The representative let us know he would be in contact with the manager to see what our options were as we wanted to have a specific dealership or their sister dealership look at the car since we had such a bad experience up to this point. They gave us a rental and kept it for a few days. They never called to let us know what the next steps would be and just replaced the part. Seemed like they just ignored our concerns we brought up. We were frustrated that we never got a call telling us what would be different this time to ensure the car was actually going to be fixed. Seems like they were getting after market parts that are not reliable. Finally we go and get the car luckily it started this time but at this point we lost full trust in the service department. Upon pick up we received in writing that the coil would be under warranty for one year since we were not confident in the parts being provided. Also, the manager never offered a further discount or even offered to talk to us on the phone to resolve our frustrations. With this whole experience we were very surprised there was never any reach out from a manager to us. All this to say we are very dissatisfied with the customer service side of the service department. Again, I want to note the sales representative and finance manager we worked with were great, but the service department was not. At the least, there should be better customer service and support. The reason we went to a dealership such as this was because they offer multiple inspections and certifications on their used cars in hopes to avoid all of the stated issues we had, and to receive proper customer service. With that all being said, we will not be recommending them or using their services moving forward.

I had a tire sensor that was bad. Great experience the first time. Same tire sensor went bad again less than a week later. They charged me a second time saying it was “another tire sensor that went bad”, but my car listed the exact same tire sensor as the first time. I will not be back!!! Buyer beware!!

-10 Stars if I could! Hands-down the worst dealership experience I’ve ever tried to work with. I was in the middle of negotiating a deal when the sales team suddenly claimed the vehicle had “just sold.” Funny thing is… it’s still sitting on their lot. If that doesn’t tell you everything you need to know about their honesty and customer service, nothing will. The lack of communication, professionalism, and basic competence here is honestly shocking — even for a Chevy dealership. I ended up finding the same model elsewhere with only about 20k more miles, and it was $10,000 cheaper. ... Read More

Full review text opened.

Google - Nov 23, 2025

-10 Stars if I could! Hands-down the worst dealership experience I’ve ever tried to work with. I was in the middle of negotiating a deal when the sales team suddenly claimed the vehicle had “just sold.” Funny thing is… it’s still sitting on their lot. If that doesn’t tell you everything you need to know about their honesty and customer service, nothing will. The lack of communication, professionalism, and basic competence here is honestly shocking — even for a Chevy dealership. I ended up finding the same model elsewhere with only about 20k more miles, and it was $10,000 cheaper. So their nonsense actually saved me money. I’m genuinely relieved I don’t live anywhere near this place. I feel bad for anyone who walks in expecting straightforward service. This dealership turned a simple car purchase into the most frustrating experience I’ve had in a long time. I got the car I wanted — just not from them. Do better Larry Sano and by association Baierl Chevrolet!

I purchased a used Cadillac XT5 from Baierl Chevrolet and shortly after that the leather dashboard started peeling and bubbling off the dash. After much haggling back and forth they replace it. 2 1/2 years later it did the same thing all over. This time Baierl Chevrolet basically told me tough luck it was out of warranty and they absolutely refused to do anything. After further investigation I found out that Cadillac was having major problems with the leather separating from the dash but no matter, they refuse to replace it. They refused to work with me in any way and also ... Read More

Full review text opened.

DealerRater - Nov 7, 2025

I purchased a used Cadillac XT5 from Baierl Chevrolet and shortly after that the leather dashboard started peeling and bubbling off the dash. After much haggling back and forth they replace it. 2 1/2 years later it did the same thing all over. This time Baierl Chevrolet basically told me tough luck it was out of warranty and they absolutely refused to do anything. After further investigation I found out that Cadillac was having major problems with the leather separating from the dash but no matter, they refuse to replace it. They refused to work with me in any way and also flat out lied to me several times. Be very wary in buying a car there and expecting good service after buying it. It is true, buying a car is easy , it is the service after buying it is the important part. I do not recommend this dealership

Read at DealerRater

I originally contacted Baierl to inquire about a used 2018 Chevrolet Silverado. Following this I would get in contact with a salesperson who would lead me on for almost an entire week saying the vehicle wasn't ready to be shown. In addition they claimed to not have the title yet and thus couldn't deal with me despite Carfax claiming the dealer took and had the title to the truck. Later that day it would be taken off the website. If you're dealing a vehicle with another person or don't want to deal with me fine, but at ... Read More

Full review text opened.

Google - Oct 13, 2025

I originally contacted Baierl to inquire about a used 2018 Chevrolet Silverado. Following this I would get in contact with a salesperson who would lead me on for almost an entire week saying the vehicle wasn't ready to be shown. In addition they claimed to not have the title yet and thus couldn't deal with me despite Carfax claiming the dealer took and had the title to the truck. Later that day it would be taken off the website. If you're dealing a vehicle with another person or don't want to deal with me fine, but at least communicate that instead of giving the impression that it will eventually be ready.

I drove 3 hours with a tow truck after giving Baierl a full week’s notice to put my Tahoe back together. When I arrived, my engine was still torn apart. They tried to upcharge me $1,200 for work I never agreed to and couldn’t even figure out how to put my truck in neutral leaving my tow driver waiting for hours and costing me more money. Telling me I basically had to figure it out on my own. What made it worse was how I was treated. From the start, I was talked down to like I didn’t know ... Read More

Full review text opened.

Google - Sep 12, 2025

I drove 3 hours with a tow truck after giving Baierl a full week’s notice to put my Tahoe back together. When I arrived, my engine was still torn apart. They tried to upcharge me $1,200 for work I never agreed to and couldn’t even figure out how to put my truck in neutral leaving my tow driver waiting for hours and costing me more money. Telling me I basically had to figure it out on my own. What made it worse was how I was treated. From the start, I was talked down to like I didn’t know anything. When I made it clear I knew my legal rights, suddenly their attitude toward me changed. I couldn’t shake the feeling that I was being dismissed and underestimated, maybe even because I’m "Hispanic" they treat their (white, moneyed) customers with dignity and respect, speaking to them professionally and valuing their time. I was not given that same treatment. I never signed a receipt, never signed any documents, and had to ask just to get the diagnostic report. The manager wouldn’t even speak to me directly—he walked past me several times instead of addressing the situation. And I wasn’t the only upset customer there. This entire experience was stressful, humiliating, and flat-out unprofessional. Chevrolet should be ashamed to have dealerships treating customers this way.

Came in to purchase a vehicle. Was told up and down we could not finance with our credit union and it “behooves us both” to use them with the verbal confirmation that they could beat interest. Tacked on the service warranty - had them remove from work up. Showed us numbers at the rate we have with our bank on their work up while affirming they can beat the rate. We want to use our union. Manager pulled some “I can stop this sale” BS so we left and bought the same car from carvana in the parking lot.

I would give a zero rating if I was allowed. Total Dissatisfaction with the service of the collision center. They have had the car for well over a month and still no estimate on when it will be ready for pick up. Its not like the car was not drivable or air bag deployment. Purely cosmetic damage and it still remains unfinished. The lack of progress and communication has been extremely frustrating. Every Time I call I'm meet with Vague answers and excuses that include bee stings, family emergencies, and staff not realizing the insurance company had approved the ... Read More

Full review text opened.

Google - Sep 4, 2025

I would give a zero rating if I was allowed. Total Dissatisfaction with the service of the collision center. They have had the car for well over a month and still no estimate on when it will be ready for pick up. Its not like the car was not drivable or air bag deployment. Purely cosmetic damage and it still remains unfinished. The lack of progress and communication has been extremely frustrating. Every Time I call I'm meet with Vague answers and excuses that include bee stings, family emergencies, and staff not realizing the insurance company had approved the work. I've left daily voice messages with absolutely no call back. This prolonged delay has caused significant financial and logistical hardship.

SUPER DISSATISFIED!!! Listed a Tahoe for sale on the site and drove 45 mins to buy it. When I got there I was told that the vehicle just arrived and they still needed to inspect it.. fine but why list it on your site? Then I was told there were issues with it that needed fixed ( the blind spot sensors had an issue) was told that it was the module. Waited and waited to hear back from them and about two weeks later they called and said we have the module but that wasnt the issue. I had the check ready ... Read More

Full review text opened.

Google - Aug 27, 2025

SUPER DISSATISFIED!!! Listed a Tahoe for sale on the site and drove 45 mins to buy it. When I got there I was told that the vehicle just arrived and they still needed to inspect it.. fine but why list it on your site? Then I was told there were issues with it that needed fixed ( the blind spot sensors had an issue) was told that it was the module. Waited and waited to hear back from them and about two weeks later they called and said we have the module but that wasnt the issue. I had the check ready and everything for them and was pregnant and needed a vehicle badly or else I probably would have taken my business elsewhere. WELLLL less than a year later the service blind spot detection came back on. I work at a body shop so I had our calibration team look into this. Instead of repairing the wiring correctly they spliced it and just fixed the cut wire.. GUESS WHATS WRONG.. the wiring they replaced is completely corroded and broke off so I have to fix this again myself. I would NEVER recommend this dealership to anyone. You should fix things properly the first time instead of cheaping out and just putting a bandage on the problem for your customers to have to fix themselves.

DON’T SHOP HERE!!!!! Super shady people. They change the numbers around and try to hide stuff from you. I looked at their numbers and told them it was way off, they immediately denied it. I had to pull out my calculator to show them. Once they realized I can do addition, the salesperson ran out of the room for 15 minutes without apologizing or saying anything about the fact they were lying to my face. When they came back, they actually came back with a half decent deal but they changed more numbers and when I asked how and why, ... Read More

Full review text opened.

Google - Aug 27, 2025

DON’T SHOP HERE!!!!! Super shady people. They change the numbers around and try to hide stuff from you. I looked at their numbers and told them it was way off, they immediately denied it. I had to pull out my calculator to show them. Once they realized I can do addition, the salesperson ran out of the room for 15 minutes without apologizing or saying anything about the fact they were lying to my face. When they came back, they actually came back with a half decent deal but they changed more numbers and when I asked how and why, they couldn’t give me an answer. They suck.

My buying experience with this dealership was very favorable, they were super responsive because they were making money. When I purchased the Zurich extended contract I asked the finance manager if I can get a refund if I sell my vehicle before the five year period. He stated absolutely. Well I traded it in to another dealership since I live three hours away. I called the finance manager, sales manager, and a few others every day for over a week leaving my number and e-mail information for information or a form to recoup the remainder of the warranty. No call ... Read More

Full review text opened.

Google - Aug 26, 2025

My buying experience with this dealership was very favorable, they were super responsive because they were making money. When I purchased the Zurich extended contract I asked the finance manager if I can get a refund if I sell my vehicle before the five year period. He stated absolutely. Well I traded it in to another dealership since I live three hours away. I called the finance manager, sales manager, and a few others every day for over a week leaving my number and e-mail information for information or a form to recoup the remainder of the warranty. No call backs, texts, etc. They did not care whatsoever. I had to figure this out on my own. I do not consider this to be ethical, professional, etc. I should have earned the decency to receive something.

I will never do business with Baierl again due to their deceptive and unprofessional practices. My truck needed a new motor, which was covered under my extended warranty. They kept my vehicle for over two months, and when the work was finally completed, I was blindsided with a $2,500 bill. At no point was I informed that I would owe anything beyond my $250 deductible. Instead, they refused to release my truck until the entire amount was paid in full. This kind of poor communication, lack of transparency, and disregard for customers is unacceptable. Baierl’s practices come across as greedy and ... Read More

Full review text opened.

Google - Aug 22, 2025

I will never do business with Baierl again due to their deceptive and unprofessional practices. My truck needed a new motor, which was covered under my extended warranty. They kept my vehicle for over two months, and when the work was finally completed, I was blindsided with a $2,500 bill. At no point was I informed that I would owe anything beyond my $250 deductible. Instead, they refused to release my truck until the entire amount was paid in full. This kind of poor communication, lack of transparency, and disregard for customers is unacceptable. Baierl’s practices come across as greedy and dishonest.

I’ve been trying for two weeks to reach someone about the 2017 Lexus GX460 you have listed. I’ve only been contacted once or twice despite leaving multiple voicemails and follow-ups. If the vehicle isn’t available or you’re not interested in selling it, it would be better to remove the listing. This lack of consistent communication is very disappointing.

Our family purchased a 2025 Chevrolet Colorado Trail Boss from this location recently! We could not be more pleased by the overall pleasant demeanor, and customer experience we received. We compared this new/used vehicle shopping experience to a variety of online trade sites, and we would hands down highly recommend this Wexford, Pa based Chevrolet dealership. Most importantly the staff (Brad, Alex, Domenic, etc...) that makes it all worth the effort, and an easy process!! We love it !

Read at DealerRater